RESPeRATE
Overview
RESPeRATE is an FDA-cleared medical device that helps lower blood pressure without drugs. It is clinically proven and ranked #1 by the American Heart Association after diet and exercise. LN Webworks has created an automated system to provide information to users about their blood pressure.
RESPeRATE is a doctor-recommended solution that can help reduce these risks without the harmful side effects of medication. Users can receive their BPM and other pre-defined factors through the messaging system.
The Challenges :Overhauling Design for a Modern Look and User-Friendly Experience
The challenges in overhauling RESPeRATE's design were significant. We needed to ensure that the new design was modern and user-friendly while maintaining the device's effectiveness in lowering blood pressure. Striking a balance between aesthetics and functionality was also crucial since RESPeRATE is a medical device.
Furthermore, we had to consider the needs of users with varying levels of tech-savviness to ensure that the new design was easy to use for everyone. Achieving consistency across different devices and platforms, including desktop and mobile, was another important consideration.
- Maintain effectiveness while overhauling design
- Balance aesthetics and functionality for medical device
- Consider user-friendliness for all tech-savviness levels
- Ensure consistency across devices and platforms
- Mindful of redesign cost and impact on pricing
- Create modern, user-friendly experience for customers
The Approach
We have conducted market research to identify customer needs and preferences. We have analysed feedback and usage data to prioritize improvements to the hardware and software, identifying areas for improvement and ensuring that we can focus on the most important changes.
Next, our team has developed a product roadmap prioritizing the most critical areas for improvement. To ensure that we focus on the changes that have the most significant impact on customer experience. We worked closely with RESPeRATE to ensure that our approach aligns with their goals and objectives.
Lastly, we had worked with experienced designers to lead the overhaul of RESPeRATE's design, ensuring it's both modern and functional. We have conducted usability testing to ensure it's easy to use for all customers, and we have worked closely with RESPeRATE throughout the entire process to ensure that the new design meets their needs and expectations.
The Solution
As a technology partner of Resperate, we have developed several innovative features to enhance their messaging system for RESPeRATE users.
Users can now select their preferred time to receive scheduler messages through our customizable Scheduler feature. This allows users to receive updates at a time that suits their schedule.
Our Giftcard Option enables individuals to give the RESPeRATE device as a gift to their loved ones. This feature allows the gift receiver to benefit from the device's clinically proven ability to help lower blood pressure without medication.We have also developed a custom report page that provides users with a comprehensive view of their blood pressure and therapeutic values in the form of easy-to-read charts. This feature allows users to track their progress over time and make informed decisions about their health.
Our custom QA Tool allows the full week's work to be tested in just a few minutes. This ensures that the messaging system and RESPeRATE device are functioning correctly, providing users with accurate and reliable information about their blood pressure levels.
QA with client
PROJECT SUMMARY
LN Webworks Private Limited designed a WordPress website for a health tech company. They worked on the designs in Figma, conducted QA testing, and provided coding services.
The Client
Please describe your company and your position there.
I'm the founder/CEO or RESPeRATE. The only FDA-cleared medical device to indicated for the non-drug treatment of hypertension
The Challenge
For what projects/services did your company hire LN Webworks Private Limited, and what were your goals?
Our Wordpress/woo commerce website required a complete overall. We are a relatively high traffic website with custom coding and loads of plugins that needs to work flawlessly on both mobile and desktop
The Approach
How did you select this vendor and what were the deciding factors?
We searched online and started with a small project. Eventually, we have outsourced the whole front end development to this vendor
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
The project was well defined with assets ready on zepline/figma. We opened a staging server for the dev team but eventually gave them access to the production server so they can help us in case of urgent need (which of course happened)
How many people from the vendor's team worked with you, and what were their positions?
a project manager and up to 2 coders
The Outcome
Can you share any measurable outcomes of the project or general feedback about the deliverables?
The frontend implementation was excellent to the point our external Ux consultant began working with them too.
Describe their project management style, including communication tools and timeliness.
We utilize the vendor basecamp and when daily sprints when required.
What did you find most impressive or unique about this company?
The owner takes responsibility and is very responsive. I didn't need to reach to him very often but when I had issues with their QA which I thought was not up to par he swiftly responded and took to fix what was required w/o cost.
Are there any areas for improvement or something they could have done differently?
When we first began we didn't use basecamp nor defined the QA process. I now break things down to sprints and request time estimate which minimize surprised for both sides
